How to Stop (or Greatly Reduce) Google & “Google” Calls About Your Business

How to Stop Google & “Google” Calls About Your Business

🚨 Immediate Answer (TL;DR — Do These First)

If you’re getting nonstop calls about “verifying” or “suspension” of your Google Business Profile:

1. Turn off Google’s automated calls & texts inside your Business Profile

2. Accept that most remaining calls are NOT Google — they’re scammers

3. Use phone-level spam protection + call screening

4. Optionally block unknown callers (nuclear but effective)

That’s the real order of impact.

A️. Stop Google’s Legitimate Automated Calls & Texts

(This is the REAL Google toggle that actually matters)

This controls Google’s own automated outreach — not scammers.

Do this inside your Google Business Profile:

Go to:
👉 https://business.google.com and click to view your profile.

Steps (desktop or mobile browser):

1. Select your business, and view profile from the front end

2. Click More (three vertical dots)

3. Click Business Profile settings

4. Go to Advanced settings

5. Find Google automated calls and text messages

6. Turn OFF these automated call and text features:

   • Keep your profile up to date

   • Bookings and Inquires from Customers (this one even shocked me just now! Because that means they can intercept calls and texts from customers essentially googles “robot” will act as your secretary for these new calls coming to your Google Business Profile!)

   • Post to your profile on your behalf

   • Any other automated options you don’t want

Important note (from Google):
Even after opting out, you may still receive occasional manual confirmation calls. These are rare and non-threatening.

✅ This stops Google’s legit automated voice/text activity AND their ability to interject their robot receptionist.

B️. Business Profile Notification Settings

This does not stop scam calls.
It only reduces Google’s internal reminder noise.

If you still want to do it:

1. In your Business Profile

2. Go to Settings → Notifications

3. Turn off:

   • Tips

   • Recommendations

   • Product updates

📝 Reality check:
If you’re getting “verify your listing” robocalls, this setting is not the cause. This is optional cleanup, not a fix.

C️. The Brutal Truth: Most of These Calls Are NOT Google

If a call says things like:

• “Your listing is suspended”

• “Verify your Google business now”

• “Press 1 to avoid removal”

👉 That is a scam.

These callers:

• Rotate phone numbers constantly

• Spoof local business numbers (even ones you recognize)

• Use automated robocalls

• Pretend to be Google or “Google partners”

Google does not:

• Threaten suspension by phone

• Demand action via robocall

• Ask for payment or verification codes over the phone

If it’s real, it appears inside your Business Profile dashboard — not a scary call.

D️o What Actually Works Against Scammers (Phone-Level Fix)

Since scammers rotate numbers, account settings won’t stop them.
Your best ROI is phone-side protection.

📱 Android (Google Phone App)

1. Open Phone app

2. Go to Settings

3. Tap Caller ID & spam

4. Turn ON:

   • Filter spam calls

   • Call screening (if available)

Nuclear option (use wisely):

5. Go to Settings → Blocked numbers

6. Turn ON:

   • Block calls from unknown numbers

This will:

• Silence robocalls

• Stop spoofed numbers

• Send unknown callers straight to voicemail

⚠️ Downside: unknown legitimate callers won’t ring.

📱 Samsung Phone App

• Enable Caller ID and spam protection

• Set spam calls to block automatically

• Use Call Screen where supported

📱 iPhone

• Settings → Phone

• Turn on:

  • Silence Unknown Callers

  • Call Blocking & Identification

• Use a third-party spam filter if needed

Bottom Line

• ✅ Turn off Google’s automated calls inside Business Profile

• ❌ You cannot “opt out” of scammers

• 📱 Spam protection + call screening is the real solution

• ☢️ Blocking unknown callers works — but it’s nuclear

That’s the truth most SEO blogs won’t tell you.